6.1 Delivery

Delivery fees depend on:

• Distance from Ellenwood, GA
• Size of the order
• Time of delivery
• Accessibility

Clients must ensure delivery areas are clear, accessible, and safe for equipment transport.

6.2 Setup

Only items labeled as “includes setup” qualify for complimentary setup. Additional setup, breakdown, or rearrangement services may incur extra fees.

6.3 Pickup

Pickup occurs at the time specified in your order confirmation. Items must be:

• Cleaned (if applicable)
• Stacked or grouped together
• Placed in the same location where delivered

After-hours pickups, long carries, stairs, or inaccessible areas may incur additional fees.

7.1 Equipment Care

Clients are responsible for the equipment from the moment it is delivered until it is picked up. You agree to:

• Use items safely and correctly
• Keep equipment protected from weather, theft, and damage
• Return all items in the same condition

7.2 Damage or Loss

You will be charged the full replacement cost for:

• Lost or stolen items
• Items damaged beyond repair
• Severe stains, burns, mold, or improper use

Repairable damage may incur a repair fee determined by the Company.

7.3 Linens

Linens must be returned free of:

• Wax
• Burns
• Mold or mildew
• Permanent stains

WET or damp linens may incur mold or replacement fees.

Foundation Event Rentals is not responsible for weather-related damage. Clients must:

• Monitor weather forecasts
• Take precautions for wind, rain, storms, or extreme temperatures
• Protect items from exposure
• Avoid using equipment in unsafe conditions

Refunds will not be issued due to weather.

9.1 Client Cancellations

Must be submitted in writing. General rules:

• Deposits are non-refundable
• Orders canceled within 7 days of delivery may be charged up to 100 percent of the rental amount

9.2 Company Cancellations

We may cancel an order due to:

• Unsafe conditions
• Severe weather
• Client non-payment
• Equipment unavailability
• Situations beyond our control

Refunds may be issued for amounts paid beyond non-refundable deposits.

Foundation Event Rentals is not liable for:

• Injuries caused by misuse of equipment
• Accidents resulting from improper setup done by the client
• Damage to lawns, floors, landscaping, or property caused by equipment placement
• Power outages or service interruptions affecting equipment requiring electricity

Clients agree to hold the Company harmless from any claims related to equipment use.

If an item malfunctions:

• Stop using it immediately
• Notify us right away

We will attempt to repair or replace the item, but we are not responsible for event delays or any incidental or consequential damages.

By using our services, you grant permission for Foundation Event Rentals to use event setup photos and images of rented items for website galleries, social media, and marketing purposes, unless you request otherwise in writing.

All website content, including photos, designs, logos, and descriptions, are the property of Foundation Event Rentals and cannot be copied or used without written approval.

Any information collected through our website or during the booking process is used strictly for:

• Processing your order
• Customer communication
• Internal administrative purposes

We never sell or share personal data with unrelated third parties.

These Terms and Conditions are governed by the laws of the State of Georgia, specifically the jurisdiction in and around Ellenwood, GA.